kliks Inc
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Knowledge base
General
FAQ
20
Loading Named Locations for your Company
How are drivers paid for mileage reimbursement?
Which time zone are my trips recorded in?
How do I upload multiple users at one time?
Connect Auto Insurance via Kliks Web & Mobile apps
View all 20
Getting Started
1
How to sign up with Kliks'
Salesforce CRM Integration
1
Events API Max Number of Requests per Second
Android Users
0
Insurance Information
1
Insurance Verification (Axle / MeasureOne)
Fixed and Variable Reimbursement (FAVR)
FAQ
9
What is FAVR?
FAVR: Why is the "Standard Vehicle" different than the vehicle I drive?
Will I owe income tax on my FAVR reimbursements?
Driver requirements for FAVR compliance:
Reasons a FAVR participant is "out of compliance." (insurance minimums, vehicle age & tax liability)
View all 9
Android & iOS Mobile App
FAQ
12
Settings for Android App
How do I download the Kliks mobile app?
Controlling Auto and Manual Trip Recording in the Kliks Mobile App.
What is "Trip Stop Duration"?
Will Kliks record trips without an internet connection?
View all 12
ACH Funds Transfer / Reimbursement
FAQ
10
Is my bank account information stored safely with Kliks?
Why is there a limit on business-use percentage when configuring my FAVR rate?
How to verify your Company Information to reimburse via ACH
Why do I need to submit Beneficial Owner information?
What is a Controller?
View all 10
New Customer Onboarding
Company Admins
4
What permissions does each Kliks user role have?
What happens to an employee's trip info if they leave the company?
Who can change deadlines for trip submissions, approvals and payment date?
Why does a company admin need to impersonate a user or manager?
Managers
8
What does CRM Match mean?
Reasons a manager might reject a trip?
As a manager, if I miss a deadline for approval, how do I rectify that?
Can I approve my own trips in a dual role (manager & user)?
Can another manager approve my team's trip submissions?
View all 8
Users (aka Drivers)
11
I received an invite from Kliks, what next?
'Please confirm your account' error message when logging in
What do the trip statuses mean?
What if I miss the trip submission deadline? Can I still submit my trips?
Can a user add a manual trip with dates that are from a prior payment period?
View all 11
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