Users (aka Drivers)

I received an invite from Kliks, what next?
Your company Administrator or Manager has added you to the Kliks Mileage Reimbursement system. The email you received contains a link to the Kliks Sign Up p...
Mon, 20 Sep, 2021 at 4:11 PM
'Please confirm your account' error message when logging in
This error message is displayed when your account / email address has not been verified. In order to confirm your account you need to click on the "Con...
Fri, 10 Sep, 2021 at 11:49 AM
What do the trip statuses mean?
The Kliks system assigns different statuses to each trip based on a specified trip approval process. This process is similar to an expense management approv...
Fri, 10 Sep, 2021 at 12:22 PM
What if I miss the trip submission deadline? Can I still submit my trips?
If you miss a trip submission deadline for a payment period, you can still submit your trips for manager approval. However, your manager will not be able to...
Mon, 20 Sep, 2021 at 4:57 PM
Can a user add a manual trip with dates that are from a prior payment period?
Yes, they can. The date in which they submit those trips for approval is what determines which payment period the trip falls in. Note: if a company is setup...
Fri, 10 Sep, 2021 at 11:53 AM
Can I resubmit a rejected trip?
Yes, you can submit a rejected trip. For more information: https://www.kliks.io/
Mon, 13 Sep, 2021 at 7:55 PM
How will I know if my trips have been approved?
You can see when your trips are approved by viewing the Trips page (and filtering the trips by the Approved status), or on the Receipts (if this is enabled ...
Thu, 13 Oct, 2022 at 3:31 PM
Can I edit a trip that has been submitted for approval?
Once a trip is submitted for approval (trip status = awaiting approval), you cannot modify the trip. the only way you can edit the trip is if your manager r...
Thu, 13 Oct, 2022 at 3:38 PM
How do I reset my password?
Look for the "Forgot Password" link on the sign in page. Input your email address that is affiliated with your Kliks account. You will then fin...
Mon, 13 Sep, 2021 at 7:41 PM
What is a manual trip?
Users may enter a manual trip on the Kliks mobile or web app. Kliks is integrated with Google Maps so most addresses will auto-complete as the user enters t...
Fri, 9 Sep, 2022 at 7:39 AM