FAQ

Why does Kliks automatically change my trip purpose to Commute after I try changing it to Business?
This only occurs if a trip was created BEFORE your company enabled the Commute deduction settings.  If the trip is recognized as a commute trip, the only se...
Mon, 4 Oct, 2021 at 4:54 PM
When reviewing a Reimbursement, the Stop Duration Average seems incorrect. Why?
This can occur if a trip was submitted more than once for approval. The reason is because Kliks calculates a trip's stop duration when the trip was save...
Sat, 2 Oct, 2021 at 12:12 PM
How does Kliks associate a trip address to my Home, a Location, or a CRM address?
When you arrive at a specific destination, Kliks uses a concept called a geofence to determine if the destination you arrived at (or departed from) matches ...
Mon, 4 Oct, 2021 at 4:41 PM
What happens if an address is not recognized by Kliks (Google Maps)?
Kliks uses data from Google Maps so if an address is not recognized by Google Maps, Kliks will not recognize it. As Google Maps data is updated, Kliks will ...
Mon, 11 Oct, 2021 at 1:01 PM
How do I import trips via a CSV file?
Overview If your company does not need to use the Kliks mobile app or web app to automatically record and save trips, you can also upload a list of trip...
Thu, 13 Jan, 2022 at 2:35 PM
Email reminders for Users, Managers, and Company Admins
Overview Kliks will send email reminders to users (aka drivers) and managers during each payment/reimbursement period. Most customers use a monthly p...
Mon, 17 Apr, 2023 at 4:54 PM